Job Vacancy: Telesales Agent at a Fintech Company – Ascentech Service Limited

Ascentech Services Limited – Our Client, a Fintech company, is recruiting to fill the position below:

Job Title: Telesales Agent

Location: Island, Lagos
Employment Type: Full-time

Job Description

  • Our Client is looking for a well-spoken telesales agent to be responsible for soliciting sales over the telephone.

Responsibilities

  • Contact potential customers, read from a prescribed script focus on member-centric needs to close sales and document members’ information, transactions and reactions.
  • Keep records as well as being able to handle all aspects of making a sale.
  • Contact potential or existing members to inform them about a product or service.
  • Ask questions to understand customer requirements and close sales.
  • Answer questions about product and services.
  • Direct prospects member’s information in the database to the field sales agents
  • Handle grievances to preserve the company’s reputation
  • Go “one more” to meet sales quota and facilitate future sales
  • Listen to the members’ needs to generate repeat sales.
  • Keep up to date on all products’ knowledge and information
  • Handle all calls and chats with courtesy, professionalism and highest quality.
  • You are expected to make a minimum of 100 calls per day.
  • Respond to members via channels assigned to you.

Requirements

  • Bachelor’s Degree
  • Minimum of 2 years experience.
  • Great sales ability and proven track record of successfully meeting sales quota preferably over the phone.
  • Ability and willingness to learn about products and services specifications and benefits.
  • Problem solver, perfect written and spoken communication
  • Analytical profile with experience in customer service, telemarketing, and customer experience.
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
  • Ability to start up a project from the scratch.
  • Attention to detail
  • Ready to get your hands dirty, because you will have to “roll up your sleeves”!
  • Fluency in English and other Nigerian languages.
  • Willingness to work weekends, occasional holidays, and outside of standard 9-5 business hours.

Application Closing Date
4th May, 2022.

Method of Application
Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using the Job Title as the subject of the mail.

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