Medical Billing Specialist at Turbham Limited

Turbham Limited is recruiting suitably qualified candidates to fill the position below:

Job Title: Medical Billing Specialist

Location: Abuja
Department / LOC: Billing – Downtown
Reports to: Billing Supervisor

Job Description

  • The Medical Billing Specialist performs complex clerical and accounting functions for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of problems. 
  • Follows up on submitted claims and patient billing; resubmits claims or correct inaccuracies. May handle cash items and accounts receivable posting. Works with others in a team environment.

Principal Duties and Responsibilities

  • Processes billing to patients and third party insurance companies.
  • Maintains supporting documentation files and current patient addresses.
  • Researches and responds by telephone and / or in writing to patient inquiries regarding billing issues and problems.
  • Monitors submitted claims; follows up on unpaid claims, and initiates dialogue with insurance companies.
  • Resubmits claims to insurance companies as necessary.
  • May receive and receipt cash items and third party reimbursements.
  • Posts and reconciles payments to patient ledgers.
  • Balances daily batches and reports.
  • Maintains patient demographic information and data collection systems.
  • Participates in development of organisation procedures and update of forms and manuals.
  • Performs a variety of general clerical duties, including telephone reception, mail distribution, and other routine functions.
  • Answers questions from patients, clerical staff and insurance companies.
  • Identifies and resolves patient billing complaints.
  • Evaluates the patient’s financial status and establishes budget payment plans.
  • Follows and reports status of delinquent accounts.
  • Reviews accounts for possible assignments to collections and makes recommendations.
  • Performs various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers.
  • Works in conjunction with the reception to ensure clean billing.
  • Performs miscellaneous job-related duties as assigned.
  • Participates in educational activities and attends monthly staff meetings.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
  • Assists in development and communication of SOP for key areas to improve accuracy and understanding of processes.

Qualifications & Skills

  • Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience
  • Basic Life Support Certification required.
  • Strong knowledge of administrative and clerical procedures.
  • Proficient in computers and relevant software applications and practice management technology.
  • Possession of strong problem solving skills and sound judgment.
  • Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
  • Knowledge of customer service principles and practices.
  • Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.
  • Ability to be proactive and take initiative.
  • Exhibit high level of quality through attention to detail and monitoring of work.
  • Possession of strong organizational skills.
  • Excellent verbal and written communication, as well as exceptional interpersonal communication skills.
  • Ability to work independently on assigned tasks, as well as to accept direction on given assignments.
  • Deals with confidential information and/or issues using discretion and judgement.

Preferred Experience:

  • Prior medical billing and administrative experience in a private medical office.
  • Customer service.

Work Environment & Physical Demands:

  • Work is performed in an office setting.
  • Physical demands of position: sitting, standing, walking, typing, phone communication, face to face conversation.

General Sign Off: 

  • The employee is expected to adhere to all company polices. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

N200,000 / Month

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should forward their CV to: using the Position as the subject of the email.

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