Job Vacancy!!! Customer Service and Transaction Specialist at Furex Technologies

FUREX is an innovative, technology-driven company that has existed for five years. It builds industry-leading products that offer crypto-to-crypto swaps, allow consumers and merchants to deposit their coins, and buy/sell digital assets like bitcoin, Ethereum and gift cards on secure and easy-to-use interfaces.

We are recruiting to fill the position below:

Job Category  Customer Service and Transaction Specialist

Gender: Does not matter

Start Publishing: 10-07-2023

Stop Publishing: 15th July, 2023.

Job Status:  Lekki / Ajah, Lagos
Job Type:  Full-time

Job Summary

  • The Customer relations and Transaction specialist is responsible to manage client transactions with the organization while delivering quality service within defined timeline.

What I would Do

Customer Service Units:
Bitcoin Account Management Unit Job Function:

  • Monitor and Supervise Transactions
  • Ensure Clients get Timely Response to all Enquiries for Bitcoin, USDT, Crypto
  • Generating and Manage Reports

Giftcard Transaction Specialist Unit Job Function:

  • Adding clients that want to trade bitcoin and crypto generally to the bitcoin groups created for the CTRS operations.
  • Trading Gift cards daily
  • Generating and Manage Reports

Finance Unit:

  • Monitor Day to Day operations in the department
  • Ensure Cashflow is stable
  • Process timely payments for all Clients
  • Generating and Manage Reports
  • Reconciling payments to ensure the accounting system reflects the correct transactions.
  • Performing daily financial transactions such as verifying, calculating and posting accounts receivable data
  • Validate Withdrawals of and for Customers

Skills and Attributes

  • Experience reconciling accounting figures and financial records
  • Ability to identify errors
  • Appropriate handling of sensitive information
  • Ability to work to deadlines
  • High level of attention to detail
  • Excellent written and verbal communication skills
  • Strong client relationship management and customer service skills
  • Team player with the ability to work with multiple parties
  • Intermediate to advanced computer software skills, including Excel and Accounting.

Remuneration
N60,000 – N80,000 Monthly.

Agreement

Interested and qualified candidates should send their CV to: hr@myfurex.co using the Job Title as the subject of the mail.

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